Refund policy

At VELSANIA, customer satisfaction is important to us.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be:

  • Unused and unopened
  • In original packaging
  • Accompanied by proof of purchase

Non-Returnable Items

For health and safety reasons, we cannot accept returns of:

  • Opened supplements
  • Used products
  • Gift cards
  • Clearance items

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be issued to your original payment method within 5-10 business days.

Contact

Email: support@velsania.com